Friday 11 September 2015

Join Us...



Join our friendly reception team...

An excellent opportunity has arisen for a passionate and committed Receptionist at the New Continental Hotel who will be taking responsibility for welcoming and supporting our guests in a friendly and helpful manner.

The New Continental Hotel is a stunning Grade II listed, independent hotel with 99 bedrooms. The building itself is steeped in history and is situated in the heart of Britain’s Ocean City. It is a popular choice for tourists due to its convenient location in the centre of town, with parking and easy access to local amenities and attractions. Visited by guests from all over the world, the hotel is held in high regard by people from many countries that have been visiting Plymouth and staying in our Family run hotel for over 20 years.  The hotel is also a platform for a great number of conferences and meetings each week; boasting many fine function spaces and bars threaded throughout the building.

This all combined with being a well known wedding venue, having Steve’s Brasserie, our in-house restaurant and Club Continental, our leisure complex, the hotel has a great deal on offer with a constantly friendly and lively atmosphere.

The role: 
We are looking for an individual to join our busy Reception team. The role requires you to check guests in and out of the hotel and to take reservations and input them onto our computerised booking system. There will be cash handling, answering the telephones, responding to emails, communicating with other departments and interacting with our quests to assist them with the question. 

This role is all about service excellence, we are looking for an enthusiastic individual who wants to do everything superbly well and where nothing is too much trouble for our guests.

This is a full-time position; working hours are on a shift basis covering 7am to 3pm or 3pm-11pm five days out of seven. The role is to be started as soon as possible, experience is preferred but full training will be given.

Key competencies you will require:  
Professional presentation 
Excellent communication and organisational skills 
A high degree of flexibility with regards to working hours 
Most important of all is a person to deliver a truly excellent service every time 

Required Skills:
Basic computer knowledge 
Well organsied with good planning skills
Presentable, approachable and with a friendly personality 
Able to work individually and as part of a team  

Benefits included for a Receptionist:
Competitive Salary
28 days holidays including bank holidays
Contributory Pension Scheme
Meals on duty
Free use of the entire Leisure Complex, including sauna and steam room
 
The New Continental Hotel is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

To send your CV, or for further information please email: nikkif@newcontinental.co.uk
Closing Date: 18th September 1:00pm 




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